Platform status

Current status of our services and check-in features. We send incidents and maintenance windows to your admin contacts and support tickets, so you will not find a public incident board here.

Core services

Core API
Operational
Authenticated tenant APIs and public check-in endpoints.
Customer admin
Operational
Dashboard, devices, and visitor operations.
Kiosk sync
Operational
Experience sync; offline capture on device when connectivity drops.

Product capabilities

Each label below reads from our live capability register when this page loads. We never hardcode them.

NFC badge check-in
Register status: Live
Live
USSD
Register status: Not available
Not available
QR invitation check-in
Register status: Live
Live
SMS contact confirmation
Register status: Not available
Not available
CiMSO INNterchange (PMS)
Register status: Targeted
Targeted

Questions about enablement for your organisation? Contact us.

Incident or degraded check-in?

Email us with URGENT in the subject line. Production check-in problems go to the front of the queue.

Report an issue